Privacy Policy

Last updated: March 16, 2026

1. Information We Collect

We collect information you provide directly: name, email, phone number, business details, and payment information when you register for Kavinora POS or contact us.

We automatically collect: device information, IP addresses, browser type, usage patterns, and performance data to improve our services.

2. How We Use Your Information

• Provide and maintain our POS platform services
• Process transactions and manage your subscription
• Send important service notifications and updates
• Improve and personalize your experience
• Ensure security and prevent fraud
• Comply with legal obligations

3. Data Security

We implement industry-standard security measures including encryption in transit (TLS 1.3), encryption at rest, secure password hashing (PBKDF2), and regular security audits. Your business data is isolated per organization in our multi-tenant architecture.

4. Data Retention

We retain your data for as long as your account is active or as needed to provide services. Business transaction data is retained per Indian tax compliance requirements (minimum 8 years for GST records).

5. Third-Party Services

We use Cloudflare for content delivery, Razorpay/Stripe for payment processing, and DigitalOcean for hosting. Each provider has their own privacy policies.

6. Your Rights

You can request access to, correction of, or deletion of your personal data by contacting us at [email protected].

7. Contact

For privacy-related inquiries: [email protected]